Track every unit by serial number or batch — from receiving to sale.

When you need serial and batch tracking

Not every product needs individual tracking — a bag of rice does not need a serial number. But electronics, warranties, pharmaceuticals, food products with expiry dates, and any item that may need to be recalled or traced back to a specific production run, absolutely do. Nexlymate lets you enable serial or batch tracking per item type, so the overhead only applies where it is genuinely needed.

Serial number tracking

Serial number tracking assigns a unique identifier to each individual physical unit of an item. When that unit is received into your warehouse, it is recorded. When it is shipped to a customer, it is linked to their order. If a warranty claim or return comes in, you can look up exactly which unit was sold to which customer on which date — instantly, without searching through paper records.

• Assign serial numbers when items are received into stock
• Link serial numbers to specific orders at the point of dispatch
• Search any serial number to see its full movement history
• Prevent the same serial number from being assigned to two different units

Batch tracking

Batch tracking groups a set of units produced or received at the same time into a single batch identifier, with production date and expiry date recorded. This is essential for food products, supplements, cosmetics, and pharmaceuticals where you need to be able to identify and recall all units from a specific production run if a quality issue arises.

• Create batches with production date, expiry date, and batch code
• Sell units from specific batches — FEFO (First Expiry, First Out) or manual batch selection
• View which batches are nearing expiry so you can prioritise selling or returning them
• Identify all customers who received items from a specific batch for targeted recall or notification

Compliance and accountability

For businesses that operate in regulated categories, serial and batch tracking is not optional — it is a compliance requirement. Nexlymate's tracking system creates the audit trail that regulators and insurance providers expect, without requiring a separate compliance tool or manual record-keeping alongside your order system.