Generate waybills and dispatch couriers without leaving the order screen.

Courier dispatch built into the order screen

Most order management tools treat courier dispatch as an afterthought — you manage orders in one system, then log into a separate courier portal to book a pickup and get a tracking number, then manually paste that number back into your order record. Nexlymate eliminates all of that.

From any order in your dashboard, you can generate a waybill for your connected courier, book the pickup, and get the tracking number attached to the order — without leaving the page. The entire dispatch process takes seconds, not minutes.

Supported courier services

Nexlymate works with the courier networks that Sri Lankan sellers actually use. Connect Koombiyo, Domex, or Royal Express to your account and generate waybills for whichever service you use for each delivery. You are not locked into a single provider.

What you can do

• Connect one or more courier services to your Nexlymate account
• Generate a waybill for any order in one click — courier, address, and weight pre-filled from the order
• Bulk-generate waybills for multiple orders at once during high-volume packing sessions
• Sync delivery status across all active orders with a single bulk update — no checking each one individually
• View live delivery status inside the order record — your team does not need courier portal access
• Customer-facing order tracking page shows delivery status automatically as it updates
• Province, District, City address selection at checkout maps directly to courier address fields

How the address system works

At checkout, customers select their delivery location through a cascading dropdown: Province, then District, then City. This structured address format is exactly what courier APIs require — so waybill generation never fails due to a freeform address that the courier system cannot parse.

Why this matters operationally

When you ship tens or hundreds of parcels a day, the time spent on each dispatch step adds up significantly. Cutting the courier portal login, the manual copy-paste of addresses, and the manual status-checking from every order removes hours of repetitive work from your team's day. That time goes back into packing, customer service, and growing the business.

Returns and failed deliveries

When a delivery fails or a return is initiated, the status is reflected in the order record so your team can act on it immediately — rebook the delivery, issue a refund, or restock the item — without having to check the courier portal separately.