Every order, visible to your whole team — from placement to delivery.

One pipeline, one source of truth

Every order moves through a clear pipeline the moment it is placed — New, Confirmed, Packed, Dispatched, Delivered. Your whole team can see the current status without switching tools, asking each other for updates, or checking a spreadsheet that may be out of date.

Payment status is visible next to each order. You can see at a glance which orders have been paid, which are awaiting payment confirmation, and which are Cash on Delivery. No separate payment report to cross-reference.

What you can do

• View all orders in a single dashboard — filter by status, date range, payment method, or customer
• Accept PayHere card payments, Cash on Delivery, and bank transfer — side by side in the same pipeline
• See payment confirmation status updated automatically when a PayHere transaction is verified
• Manually confirm bank transfer payments by reviewing the uploaded slip
• Move orders through pipeline stages with a single click — no form to fill in every time
• Use the built-in OTP verification before order confirmation to reduce fake or duplicate orders
• Search any order by customer name, phone number, order ID, or product
• View the full order history for any customer across all their past orders

Automatic confirmations and notifications

When an order is placed, the customer receives an automatic confirmation. When the order status changes — packed, dispatched, delivered — the customer sees the updated status on their order tracking page without you sending a manual message each time.

Why it replaces a spreadsheet

A spreadsheet has no pipeline view. It does not update automatically when a payment is confirmed. It does not show delivery status without you manually entering it. When two staff members update the same row differently, there is no way to know which version is correct.

Nexlymate orders are a single live record that every permitted team member reads from and writes to in the same place. There is nothing to sync, nothing to copy-paste, and no version confusion.

What happens after an order is packed

Once you move an order to Packed, you can generate a courier waybill directly from the order screen — without opening a separate courier portal. The waybill is created, the courier is booked, and the tracking number is attached to the order automatically. From there, delivery status updates sync back into the order record as the courier scans it through their network.